Track your order

Where is my parcel?

Enter the order number and the email you used at checkout. Once your order has been dispatched you will see the carrier and tracking number here and in your shipping email.

Order status

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Not dispatched yet? Orders are packed and handed to the carrier within a few working days of payment. If we cannot dispatch within 5 days you can cancel for a full refund.

Track with the carrier

Have your tracking number already? Enter it directly on the carrier’s site for the most detailed scan history.

DHL ExpressMost USA, UK and Canada ordersUPSTracking numbers starting with 1ZFedEx12-digit tracking numbers

Something wrong?

  • Held at customs. The carrier will contact you if duty, tax or a document is needed. Respond quickly; parcels that are not cleared get returned or destroyed, and we cannot refund those. See the shipping page.
  • Marked delivered but not received. Check with neighbours and your building’s mail room first, then message us the same day with your order number.
  • Damaged on arrival. Photograph the box and contents before opening further and email [email protected] within 48 hours.

WhatsApp +91 75980 18880 with your order number for anything else.